Returns & Exchanges Policy

 

We want you to love your purchase! If you change your mind, no worries—we’re happy to offer exchanges or store credit within 21 days of purchase, both in-store or online.

Here’s everything you need to know about returning an item.

 

Easy Returns & Exchanges

• You have 21 days from your purchase date to return an item.

• Items must be in original condition—unworn, unused, and with all tags and packaging intact.

• Sale items and gift cards are final sale and can’t be returned.

How to Return Your Item

In-Store:

• Just pop into our store with your receipt, and we’ll help you find something else or issue store credit.

Online Purchases:

• Reach out to us at chandiiyamba@gmail.com with your order details.

• Customers cover return shipping costs unless the item is faulty or incorrect.

• Once we receive your item, we’ll process your exchange or issue store credit right away.

Received Something Faulty or Incorrect?

We’re so sorry about that! Please email us at chandiiyamba@gmail.com within 7 days of receiving your order, and we’ll make it right with a replacement, exchange, or refund as needed.

A Few More Things to Know

• Store credit never expires—so you can use it whenever you like!

• We don’t offer refunds for change-of-mind returns.

• Exchanges depend on stock availability, but we’ll do our best to help you find the perfect replacement.

 

Got questions? We’re happy to help! Reach out to us at chandiiyamba@gmail.com, Dm us at @chandiiyamba or stop by in-store.

Thanks for shopping with us—we appreciate you!